Providing outpatient care in specialized medical consultation users who require according to their condition or need, quality criteria , with friendly and respectful treatment for human dignity , seeking the satisfaction of customers and users- compliance with the mission and corporate goals.
Schedules to apply for Medical Appointments
Monday to Friday from 8:00 a.m. to 7:00 p.m.
Saturdays from 8 a.m. to 12:00 noon
Phone:+(574) 326 60 00, to request appointments choose option 1 o 2.
Outpatient: +(574) 323 582 17 12
Chemotherapy Booking: +(574) 323 581 92 14
Ensuring the right to a service with excellent quality is our responsibility, and it is a user’s right that this will be provided but it is also a duty of the user to the proper use of it and meet the requirements of the institution and the standard is set for access . We are committed to continuous improvement. This also depends on you.
When requesting service Specialized Medical Outpatient always keep in mind :
- Request appointment on the phone 3266000 , having the identification on hand and always say the reason for the appointment and diagnosis if known .
- Always present the identity card to verify your rights and prevent spoofing of users.
- If you can not attend the appointment please cancel at least 24 hours in advance or more hours, so we can assign it to another user at any time can be you.
- Arrive 15 or 20 minutes in advance and take the results of the tests if they have been previously requested . This way you can make the administrative process required for the service .
- Only it plans to manage flexibility with late arrival of the user to query the maximum five minutes, in special cases including users remote rural areas with geographical access difficulties .
- Reach outpatient box , deliver authorization issued by the insurer and identification then pay the prorated fees , co-payments or exemptions that may apply , contact the office indicated for attention.
- Minors , disabled and elderly should always go with a responsible adult who can receive instructions and recommendations of the attention.
- Be clear about the reason for consultation, your medical appointment listen carefully , ask the doctor clear information and follow its recommendations and instructions.
- For the health of children, it is not allowed access to the institution of those under 14 years.
- For the health of our patients we ask them to go to the appointment with the fewest possible accompanying this in order to preserve a cleaner and free from diseases that may affect the health of our patients institutional environment .